Steve Webb
29.10.2023
Went here for a family funeral ( crematorium is right behind the hotel
Danielle Quirke
28.01.2025
We had to check in to premier inn due to an emergency with our home down the road. We arrived late at night with no booking, my
Whole family were fed up and tired and Liam couldn’t have done enough for us. He was incredibly helpful, great with the kids ,Friendly and made our situation a little easier. So thank you to Liam you are a great asset to the hotel.
James COLLINS
02.01.2025
Beefeater fantastic...room heating control was broken...no opening windows..thought would be tolerable but miles too hot...then in morning shower control stuck wouldnt go onto cold enough to make shower bearable
Told reception...they knew about heating as it came up on alarm panel and was due to be looked at my checkout day...shower they didnt seem to believe me but said their maintenance would inspect it
I had to leave as travelling for work..complained to business bookings..didnt wanted to know and sent standard email about should have reported any issues at time and totally ignored the points and chronology
Not impressed
Tim Palmer
29.12.2023
If you're offered room 101 reject it. We were kept up all night with the noise from the laundry room.
Laura Nuckley
29.12.2024
everything was perfect iam re booking for 2025
ALLAN MCCLAY
14.12.2024
Really nice sray here rooms comfy beds as always fantastic,and overall just a very pleasant experience
Julie Page
12.12.2024
Good location with a Sainsbury’s and a B&M over the road . Hotel clean rooms comfortable and everything you need for a good nights sleep . Only issue which is totally beyond their control is if you a light sleeper it could be a bit noisy for you . I stayed on a Friday night and around 2 am I heard street racing for around 5 minutes but that promptly stoped after hearing a short burst of police sirens. Then for over 2 hours I could hear someone I think he was drunk keep shouting ouch and help and then get angry then shouting on his mobile phone he couldn’t get out . I could of slept through this but it did concern me he actually needed help so kept going to window to see if I could see him . But figured as he kept making calls on his phone and was actually having conversations with people if he really needed help he could of got it .
In fairness we did have the window open so noises from outside would of been louder than if it was shut .
James Edwards Edwards
21.11.2024
Lovely quiet stay for 2nights. Reasonable price. Parking free so a bonus
Susan Reed
18.11.2024
Comfortable as usual food good aswell well worth a visit and £
Martin Gallaher
15.11.2024
Check in was seamless. Rooms were as expected, v clean and good quality.
Food and service at the Beefeater next door was excellent....both dinner and breakfast. Recommended and will return
Ben Farley
10.11.2024
Perfect for an overnight stay. Beefeater right next door. Sainsbury's over the road. Cadbury world down the road. Birmingham city centre half hour away. Clean rooms. Fast checkin
Sharon Avigdor
20.10.2024
I had a fantastic stay. The hotel is clean and well kept. The staff are all amazing, friendly and helpful.
matt currie
19.10.2024
Decent enough premier inn..good restaurant..q
Gary Cann
18.10.2024
Room wasn't cleaned to start with and asked twice during my 5 night stay to get it cleaned and never done. No phone signal and WiFi very poor in hotel, can pay for upgraded speed but that wouldn't improve signal. Cannot recommend.
Ray Windard
17.10.2024
Very busy in the bar next door for food, evening and breakfast, but staff very accommodating,
Matt Rocke
09.10.2024
Very comfy, superb staff, would certainly return in the future
Mark wood
23.09.2024
Great service really efficient staff very well mannered.
Barry Howes
18.09.2024
Good place to stay , clean staff nice meals in the Beefeater next door. All you can eat breakfast. 👍🥓🍟🥨🍄🟫
Dillon Pudge
17.09.2024
I love this hotel. I stay here regularly for work and it’s always lovely. The staff are wonderful, the rooms are clean, comfy and air conditioned. The breakfast is also fantastic with great choice. Highly recommended
Phil Biggins
30.08.2024
Some people may regard with disdain, But this location does a fantastic job. Having a lovely stay so far. Glad we returned after several years.
milk the cow
27.08.2024
Always good reception team and rooms are usual premier inn standard. Breakfast next door is good, dinner not so great and expensive
Edward Bond
26.08.2024
Rooms were clean comfortable etc just as you would expect. There is no coordination between the hotel reception and the beefeater which provides food. We booked a table for 18:00 with small children and were initially told there was no space until 20:00. The beefeater staff said this happens all the time.
david huw Powell
24.08.2024
Lovely
Nick Stiles
22.08.2024
Premier inn are excellent as you know exactly the sort of quality to expect. All Premier Inns are based on the same ethos. They may not be the cheapest, but you pay for the expected quality.
Beckie Stevens
20.08.2024
Stayed one night, check-in was simple and staff were friendly and informative.
Room was clean and beds were comfy, bayliss and Harding shower gel and soap available, shower pressure good and hot water.
Great night sleep, we were crem side so quiet and no traffic.
Had breakfast in the beefeater the next day, food was lovely, staff were friendly and constantly cleaning the breakfast area